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Frequently Asked Questions

To assist you more effectively, we have compiled a list of frequently asked questions based on customer inquiries received during boiler servicing, installations, and repairs. These questions are designed to provide you with prompt and precise answers.

Need more help?

We trust that these FAQs have addressed many of your inquiries. If you need additional assistance or further information, please don’t hesitate to contact our friendly team. We are committed to delivering exceptional boiler services in Surrey, and we are here to assist you.

  • How long has Surrey Boiler Services been in business?

    Surrey Boiler Services has been serving customers for over [X] years, providing reliable and professional boiler services.

  • What services does Surrey Boiler Services offer?

    We provide a comprehensive range of boiler services, including installation, maintenance, repair, and replacement for both residential and commercial customers.

  • Are your technicians certified and insured?

    Yes, all our technicians are highly trained, certified professionals with the necessary qualifications and insurance to carry out boiler services efficiently and safely.

  • How quickly can you respond to boiler emergencies?

    We understand the urgency of boiler emergencies, and we prioritise them. We strive to respond promptly, with swift turnaround times to ensure your boiler issues are resolved as quickly as possible.

  • Which boiler brands do you work with?

    We have experience working with a wide range of boiler brands, including but not limited to Vaillant, Glow-Worm, and Worcester. Our technicians are familiar with various manufacturers and can handle different models.

  • Is Surrey Boiler Services available for regular boiler maintenance?

    Absolutely! We offer routine boiler maintenance and inspection services to ensure your boiler operates efficiently, helping to extend its lifespan and prevent potential issues in the future.

  • Can you help with boiler replacement?

    Yes, we specialise in boiler replacement services. Whether your current boiler is outdated, inefficient, or beyond repair, our team can guide you through the replacement process and help you choose the right boiler for your needs.

  • Does Surrey Boiler Services provide free estimates?

    Yes, we offer free estimates for our boiler services. Contact us to schedule an appointment, and we will assess your requirements and provide a transparent and competitive estimate.

  • What areas does Surrey Boiler Services serve?

    We proudly serve customers all across Surrey. If you are unsure whether we cover your area, please contact us, and we will be happy to assist you.

  • How can I schedule an appointment with Surrey Boiler Services?

    To schedule an appointment with us, simply give us a call or fill out the contact form on our website. Our friendly staff will be available to assist you and find a convenient time for your service.

Take a look at what our customers have to say

New swimming pool boiler and gas pipe work

5 Stars

I cannot recommend this company and Tommy the engineer highly enough. In my work I deal with contractors every day of my life and it was...

Surrey

Boiler service

5 Stars

Really friendly company who made me feel like a customer, not just a number. The engineer was very prompt, tidy and efficient...

KT5

Boiler breakdown

5 Stars

Absolutely delighted with the service received from Rowlen Boiler Services. My boiler broke down on a Thursday evening, called them on Friday morning...

Surrey

Boiler had stopped working

5 Stars

Tommy came out before 8am to have a look at the problem and fixed it in less than 10 minutes. He explained what the problem was...

SM2

Heating boiler repair

5 Stars

Thank you to Rowlem Heating for repairing my Mothers boiler so swiftly. She had been in hospital for a week with an acute illness and on discharge from hospital she came straight back home where family were to care for her...

London

Annual boiler service

5 Stars

Charlie was super.....friendly, knowledgeable and professional....he is a credit to the business....in fact from the interaction I had with Lara from first contact I knew that this was a company I felt comfortable and relaxed in dealing with. Highly recommend.

London

Replaced central heating valve

5 Stars

My heating packed up on a Saturday morning and Tommy was recommended by my son. He came the same day and soon located the problem...

London

Boiler heating but not functioning

5 Stars

Work was first class. We were told clearly what the problem was and how the defective part was affecting the system's functioning...

London

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